ACH Originator Quick Reference Guide A guide to understanding certain rules regarding ACH transactions The Automated Clearing House (ACH) system allows funds to be processed quickly through the use of electronic transfers. Description: The representative payee passed away or cannot continue in that capacity. ACH Return Codes R01 Insufficient Funds R34 Limited Participating DFI R02 Account Closed R35 Return Improper Debit Entry R03 Unable To Locate Account R36 Return of Improper Credit Entry R04 Invalid Account Number R37 Source Document Presented for Payment R05 Unauthorized Debit to Consumer Account R38 Stop Payment on Source Document R06 Returned per ODFI […] A financial institution may continue to receive entries destined for an account at a branch that has been sold to another financial institution. ... 2019 ACH Network Volume and Value. Suggestion: Contact the customer with obtaining their authorization for debiting a different bank account. Here at VeriCheck, we are ready to integrate this new use of the R11 return code, and have also worked to make sure that the R11 code is aggregated correctly with the other Unauthorized return codes—R05, R07, R10, R29, and R51—for reporting purposes, for calculation of return rates, and for billing. •RDFI education on proper use of return reason codes. The originator can correct the underlying error, e.g. Below are ACH return codes, reasons, and details. As noted in ACH Operations Bulletin #4-2020, RDFIs that are not ready to use R11 as of April 1, 2020 should continue to use R10. If you’re not processing ACH/eCheck payments through ACHQ today, please contact our sales department for more information. Description: A previously active account has been closed by action of the customer or the RDFI. Alternately, you can send your customer a paper check for the refund  amount. An ACH return is an ACH entry that the Receiving Depository Financial Institution (RDFI) is unable to post for reasons defined by the return codes listed in the table below. Technical Return Reason Code R10 is now defined as “Customer Advises Originator is Not Known to Receiver and/or Originator is Not Authorized by Receiver to Debit Receiver’s Account” and used for: With this in mind, we’ve compiled all of the 2020 return codes, including the revisions to R10 and R11 per NACHA. Ultimately, obtain a new authorization for debiting the account again. If this was an overpayment, there is no action required as the payment will be returned to the tenant. Codes to be used by Gateway Operators for the Return of IAT Entries 2 of 4 March 2020: ACH Return and NOC Codes Code Title Description: Entry Type Time Frame: R81 Non ‐Participant in IAT Program The IAT Entry is being returned because the Gateway does not have an agreement with either the ODFI or Unfortunately, there is no dispute resolution available to you within the ACH Network. Some ACH return codes apply to all SEC codes, while others are specific to certain types. Description: The available and/or cash reserve balance is not sufficient to cover the dollar value of the debit entry. Below are ACH return codes, reasons, and details. Financial Institutions have found it to be a valuable education tool when training new operations employees. Alternatively, a credit Entry originated without the Originator’s authorization. The Entry has a Receiving DFI Identification or Gateway Updates have been made to the Guide to ensure ACH users understand the update R17 Return Reason Code for Questionable Entries. Some fields that are not edited by the ACH Operator are edited by the RDFI. If you are a VeriCheck merchant and require more information on an ACH return please contact our support desk. Description: The debit Entry was for an incorrect amount, debited earlier than authorized, part of an Incomplete Transaction, or improperly reinitiated. Description: In addition to an RCK Entry, the item in which the RCK Entry relates has also been presented for payment. ACH Return Reason Codes Returned Entries cannot be processed and are returned by the Receiving Depository Financial Institution (RDFI) to the Originating Depository Financial Institutions (ODFI). If you’re not processing ACH/eCheck payments through VeriCheck today, please contact our sales department for more information. This Return Reason Code will normally be used on CIE transactions. However, if this transaction was part of a recurring payment schedule, this will need to be updated with the new bank information. Financial Institutions have found it to be a valuable education tool when training new operations employees. Description: A stop payment order is placed on an item corresponding to an RCK Entry. You can ask for a different form of payment, or ask to debit a different bank account. Description: UNAUTHORIZED ACH DEBIT . Description: While the account number structure proves valid and passes the check digit validation, the account number does not correspond to the individual named in the Entry. In fact, transmit the new Entry within 60 days from the Return Entry’s Settlement Date. Most transactions clear within one business day. Below are ACH return codes, reasons, and details. Have your customer confirm that the refund will be accepted, then attempt to refund the transaction again. Printer-Friendly Version. Description: The Return Entry has not been sent within the Rules’ established time frame. With this in mind, ask them to resolve the problem with their bank. April 1, 2020. In some cases, a business bank account holder, or the bank itself, may request a return after that 2-day window has closed. Next, submit a new payment with the correct routing number. •Education, monitoring and remediation by Originators/ODFIs. •RDFI education on proper use of return reason codes. This session will explore the similarities and differences between the existing R10 and the new R11 return reason code. Description: In essence, the RDFI presides over a state that has not adopted to Revised Article 4 of the Uniform Commercial Code (1990 Official Text). (i.e. Description: The Original Entry Trace Number is not present in the Addenda Record on a Return or Notification of Change Entry. ACH Return Code R07 - Authorization Revoked by Customer: The Receiver (the tenant) who previously authorized an Entry has revoked authorization with the Originator (LeaseRunner) for this payment. •Change in a 2-day return timeframe for R11 to a 60-day return The Receiver has indicated to the RDFI that the number with which the Originator was identified is not correct. Description: To make your life even easier, we’ve compiled all ACH return codes (as of 2019), and have included some helpful suggestions from Actum on what to do if you receive a return code while processing with us. Effective April 1, 2020, a modification to the Automated Clearing House (ACH) Rules (Off-site) repurposes the Return Reason Code R11 to be used when a receiving customer claims that there was an error with an otherwise authorized payment. correct the amount, the date, and resubmit the corrected entry as a new entry. Suggestion: Contact the customer to obtain new bank information. Alternatively, the Trace Number of an Addenda Record is not the same as the Trace Number of a preceding Entry Detail Record. Transaction Codes Return/NOC Normal Forward Entry Prenotification Change Code Field(s) Needing Correction . Description: A duplicate of previously returned Entry by the RDFI is not a Return Entry. Description: Any credit Entry refused by the Receiver may be returned by the RDFI. E-Complish > Unauthorized and Questionable ACH Returns – New R11 Return Code Effective April 1, 2020 Posted on April 5, 2020 by admin On April 1, 2020, NACHA’s Differentiating Unauthorized Return Reasons Rule takes effect. Suggestion: This transaction can be re-attempted twice within 30 days of the original authorization date. With ACH, funds are electronically deposited in financial institutions, and payments are made online. ACH Return Codes; How to process ACH return codes; And How to resolve ACH … ACH BANK & BRANCH CODE GUIDE Last updated: 15 October 2020 IMPORTANT NOTE: 1. Description: The financial institution preparing the Return Entry, the RDFI of the original Entry, placed the incorrect Routing Number in the Receiving DFI Identification field. RDFI Return Reason Codes. (2020) Description: The ACH Entry will go to a non-transaction account. Suggestion: The Originator may correct the error or Transmit a new Entry conforming to the original authorization’s terms without re-authorization by the Receiver. If you are an ACHQ merchant and require more information on an ACH return please contact our support team. ACH Return Codes. Return Codes begin with the letter R, X or E and indicate that a transaction has not been processed by the customer's bank and payment was not collected from or credited to your customer’s account. See “What to do” for R10 code. The RDFI determines at its sole discretion to return an XCK entry. Description: Specifically, the ODFI received a Return Entry identified by the RDFI as returned with the permission of, or at the request of, the ODFI. ACH transfers can be from one account to another or between multiple accounts. The RDFI had decided to return a Destroyed Check Entry (XCK). •Change in a 2-day return timeframe for R11 to a 60-day return The Automated Clearing House (ACH) is the primary system that agencies use for electronic funds transfer (EFT). If your customer continues to claim the transaction was not authorized, but you have proof that it was properly authorized, you will need to sue your customer in Small Claims Court to collect.If this action is taken,please contact Vericheck. The most common reasons are insufficient funds, closed accounts, or invalid account information. ACH | April 1, 2020 |. Moreover, it has not revised its customer agreements allowing for Electronic presentment. 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